is acknowledging that something is broken and taking responsibility for it.
When you do face the fact that something is broken, it is worth remembering that, when you committed to do something, you implicitly committed to the idea that it might not work. So, stumbling and falling are part of the deal. And, once you’ve stumbled or fallen, taking responsibility and picking yourself up is the only real way to get back on track.
The hardest step, however, is not the picking ourselves up. It is the acknowledging and taking responsibility.